New customer enquiries
To speak to an Insurance Specialist about a new Insuranceline Policy
13 77 87
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Mon - Thurs
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8am - 7:30pm |
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Fri
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8am - 7pm |
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Sat
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9am - 4pm (Melbourne Time) |
Post: Reply Paid, GPO Box 5380, Sydney NSW 2001
Send us a message
Existing customer enquiries
To speak to our Customer Service team about your existing Insuranceline Policy
13 77 87
Overseas callers: +61 2 9081 6832
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Mon - Fri
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8am - 7pm (Melbourne Time) |
Post: Reply Paid, GPO Box 5380, Sydney NSW 2001
Send us a message
Insurance claims
To speak to our claims team about a new or existing claim
13 77 87
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Mon - Fri
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8am - 5:30pm (Melbourne Time) |
Post: Reply Paid, GPO Box 5380, Sydney NSW 2001
Send us a message
Your responsibilities when dealing with us
We all deserve to feel safe and to be treated with respect. When you contact us, you can always expect our staff to provide helpful and respectful service. We also ask that you are respectful of our staff as we don’t accept abusive, threatening or violent behaviour.
Additional support
We recognise certain customers may require additional support when engaging with us. We offer a range of services through government agencies including Translating and Interpreting Services (TIS) and The National Relay Service (NRS). Find out more.
Identify Insuranceline calls instantly
Recognise if Insuranceline is calling you on the following numbers:
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New Enquiries
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02 8299 8493
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Existing Customers
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02 9081 7001
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