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Existing Customers

Everything you might need to know about your Insuranceline cover, in one place.

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Our easy to use online portal allows you to:

View your policy

Make payments

Request statements

Request a certificate of currency

Update your contact details

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Goodbye post, hello email

Why wait for post? Make the switch to email correspondence today.Receiving communications straight to your inbox makes it easier and faster for you to receive your policy information, as well as reducing our environmental impact.

Make the switch

Insuranceline Products

Talking about serious illness, injury, funeral or death can be hard to deal with. It's just so heavy.


Luckily, at Insuranceline, we're experts in all of it. And we’re here to help you be more prepared for it. To have the heavy conversations now so that you’re protected if things get really heavy somewhere down the line.

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Protect the heavy stuff with a new Insuranceline policy and we’ll take $100 off your first year. ^

^The '$100 off first year discount' is available to new customers who take out a quote and purchase a new Insuranceline Life Insurance, Income Protection or Funeral Insurance policy between 28 August 2025 and 25 February 2026. The $100 is spread evenly across the first year's premium payments; full benefit requires maintaining the policy for 12 months unless premiums are paid annually. If the policy is cancelled or payment frequency changes during the first year, any unallocated portion of the discount will not be honoured. This discount applies only once per policy and does not continue after the first year. TAL as issuer of the policy reserves the right to change or withdraw this offer for future customers at any time without prior notice.

Backed by TAL

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by Insuranceline should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available.

Promoted by Insuranceline, a trading name of TAL Direct Pty Limited (of Level 16, 363 George Street, Sydney NSW 2000) ABN 39 084 666 017 AFSL 243260. TAL Life Limited ABN 70 050 109 450 AFSL 237848 issues the life insurance benefits. Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 issues the Involuntary Unemployment Cover.

The ways in which Insuranceline collects, uses, discloses and secures your personal information are set out in the Insuranceline Privacy Policy, which is available free of charge on request.